Emergency Contacts

When: Life-threatening emergency only

Call 999 when there is immediate danger to life or property. Do not call for non-emergencies.

When: Crime that has already happened, suspicious activity, non-urgent police matters

For B26 local policing, ask for the Yardley & Sheldon Neighbourhood Team.

When: Urgent medical concern that is not life-threatening

Available 24/7. Can direct you to the right service including out-of-hours GPs.

When: Nearest A&E to B26 — for urgent but non-life-threatening injuries

Birmingham Heartlands Hospital, Bordesley Green East, B9 5SS. Use 999 for life-threatening emergencies.

When: Feeling overwhelmed, distressed, or suicidal — any time of day or night

Free, confidential, 24/7. You do not need to be suicidal to call.

When: Mental health crisis — available 24/7

Run by Birmingham and Solihull Mental Health NHS Foundation Trust. Free to call.

When: Gas leak, smell of gas, or carbon monoxide alarm

Free to call, 24/7. If you smell gas: do not use switches, open windows, leave the building.

When: Power cut or electrical emergency

Free national number — routes to your local network operator automatically. B26 is served by Western Power Distribution (now National Grid).

When: Burst pipe, no water supply, flooding from water mains

B26 is served by Severn Trent Water. Free to call, 24/7.

When: Council housing emergencies, dangerous structures, out-of-hours council issues

For non-emergency council issues (fly-tipping, potholes, bin collections) use the online report form during office hours.

When: Non-emergency fire safety enquiries, home safety visits

For fires and life-threatening situations, always call 999.